Ready to make a purchase? Please email me with the title of the piece you wish to buy, whether you will pick up the piece at the studio or require delivery, your preferred method of payment, and your contact details. When payment has been received, the painting will be marked as sold and packaged up. Payment must be complete before the work leaves the studio.

*Note: The posted prices do not yet include HST. Taxes will be added to your final quote.

I accept payment through the following ways:

• E-transfer to megan@hexagonstudios.ca
• PayPal (debit and credit cards)
• Credit cards (Visa, MasterCard, American Express, and Discover) in person or online using Square

Payment must be received in full before the work leaves the studio. If you don’t have a PayPal account but would like to pay online with a credit card, Square allows for online invoicing. I just set up the invoice on my end (or series of invoices, if you choose the layaway plan), and you receive the request for payment in your inbox. Just follow the link in the email and input your credit card details as if you were completing a purchase in an online store. The charge on your credit card statement will be from Square Register. I will provide you with a detailed invoice to accompany the electronic one.

Clients are welcome to commit to a layaway plan with a 25% deposit. You may split up the rest of the payments into increments that are manageable for you. Once we have confirmed a payment schedule (monthly or bi-weekly), I will send you invoices according to your preferred method of payment.

The work will be marked as sold as soon as the  deposit is received, and I will keep it on display here in the studio until full payment has been received. Should you choose to cancel the purchase, I will refund your money minus an administration fee of 10% of the amount paid up to that point. This helps to cover my time and transaction fees.

Shipping costs, including duties or customs charges, are the responsibility of the buyer. Normally, work will be shipped within 4 business days after payment has been received. Insurance and a tracking number are mandatory and will be provided to the buyer once the package has shipped out from the studio. If the buyer wishes to have a signature required for the package, please indicate this in the request. Packages can be sent anywhere that the carriers (below) provide service, size permitting.

• Canada Post
• FedEx
• UPS
• Purolator

Prices are subject to the carrier fees and depend upon the size and weight of the packaged artwork. Large works must be packed in a crate; if a crate is required, the cost will be added to the initial shipping quote. I use the final weight and dimensions of the package to generate quotes from the carriers. I share screencaps and the dimensions with you so that you can see the pricing before selecting your shipping method.

Artwork may also be picked up in person from the studio during regular hours or by appointment.

If the artwork is damaged during shipping, please keep the packaging and email me immediately upon receipt (within 48 hours), including digital images of the damage.

If the buyer is dissatisfied, returns are accepted if requested within 14 days of delivery. Buyers are responsible for shipping charges associated with returns. Refunds will be processed within 4 days once the artwork has arrived safely back at the studio. In order to receive a full refund for the cost of the work, the artwork must be in new, unused, undamaged condition and packaged carefully, preferably using the original packaging material. If returned artwork is received in a condition other than new, the refund amount will be adjusted to reflect the condition by a minimum of 15% of the cost of the item.

Returns are not accepted on portrait commissions.

Artwork may be returned or exchanged in person at the studio during regular operating hours or by appointment to avoid shipping costs and risk of damage. Please let me know you’re coming to make a return so that I am prepared for your visit.